These terms apply to personal training sessions, taster sessions, packages, and any additional studio or wellness services provided by TLW Fitness.

By booking a session with TLW Fitness, you agree to the terms below.

1. Personal training sessions

All sessions are provided on a one-to-one basis in a private studio environment. Sessions are tailored to the client’s individual goals, ability, fitness level, and any relevant limitations discussed before or during training. Clients are expected to provide accurate information about their health, fitness, injuries, medical conditions, or anything else that may affect their ability to exercise safely.

2. Free taster sessions

Free taster sessions are offered subject to availability and are intended to help new clients experience the studio, discuss their goals, and decide whether TLW Fitness is the right fit for them. A free taster session does not guarantee ongoing availability or a regular training slot.

3. Bookings and availability

Training sessions are arranged directly with TLW Fitness and are subject to availability. Regular weekly sessions may be offered where suitable, but availability can vary and will be confirmed directly.

4. Payments Payment terms

will be agreed before sessions begin. Pay-as-you-go sessions, block bookings, and regular weekly training options may be available. Prices may be updated from time to time, but any changes will be discussed before they apply to future sessions. Block bookings must be paid for in advance unless otherwise agreed.

5. Cancellations and missed sessions

Please give as much notice as possible if you need to cancel or rearrange a session. Cancellations made with less than 24 hours’ notice may incur a 50% charge. Cancellations made with less than 12 hours’ notice may incur the full session fee, at the trainer’s discretion. If TLW Fitness needs to cancel or rearrange a session, an alternative appointment will be offered where possible.

6. Health and safety

Clients take part in exercise at their own risk. TLW Fitness will take reasonable care to provide safe, suitable sessions, but clients are responsible for listening to their body and raising any concerns immediately. You should stop exercising and inform the trainer if you feel unwell, dizzy, faint, short of breath beyond normal exercise, or experience pain or discomfort. If you have any medical concerns, you should seek advice from a qualified medical professional before beginning exercise.

7. Results and progress

TLW Fitness will provide guidance, support, and structured training, but individual results vary. Progress depends on many factors including consistency, lifestyle, nutrition, health, effort, and personal circumstances. No specific result, weight loss, fitness level, or body change is guaranteed.

8. Studio and wellness access

Sauna, cold plunge, recovery space, and other wellness facilities may be available on request. Access is subject to availability, suitability, and any additional pricing agreed in advance. Use of wellness facilities may not be suitable for everyone. Clients should raise any health concerns before use.

9. Respectful behaviour

TLW Fitness aims to provide a calm, friendly, respectful, and supportive training environment. Clients are expected to behave respectfully towards the trainer, the studio, equipment, and any agreed appointment times.

10. Personal belongings

Clients are responsible for their own belongings while attending sessions. TLW Fitness cannot accept responsibility for loss or damage to personal items unless caused by negligence.

11. Changes to these terms

These terms may be updated from time to time. The latest version will be available on the TLW Fitness website.

12. Contact

For questions about bookings, payments, cancellations, or these terms, please contact TLW Fitness directly.